The company BE LOUNGE is a simplified joint stock company, with a share capital of 20,000 EUR, registered with the R.C.S of Aix-en-Provence under number 539 249 847, whose head office is located at 8, Impasse Pythagore - ZI de Couperigne - ZI de Couperigne - 13127 Vitrolles (France).
The company BE LOUNGE specializes in the rental of equipment (tents; furniture; lighting; upholstery; decoration) for professional events. Transport and installation services for said equipment are associated with the rentals offered by the company BE LOUNGE.
All the rentals and services offered by the company BE LOUNGE are more fully detailed. via the website that it owns and publishes (accessible at www.be-lounge.com), as well as its commercial brochure.
In these general rental conditions, words or expressions beginning with a capital letter will have the following meaning:
Customer : refers to any professional (natural or legal person), who uses the services of renting equipment, transporting and installing said equipment offered by the Company, under the conditions described below.
General Conditions for Rental and Provision of Services : refers to this document.
contract : set composed of the Quotation and the terms and conditions accepted by the Customer, under the conditions provided below, and any amendments to the Quotation, signed by both Parties.
Devis : refers to the document established by the Company and accepted by the Customer, after possible negotiations between the parties, including in particular: (I) the description of the equipment rented by the Customer, as well as the rental period; (II) the description of the transport and installation services associated with the said rental; (III) the cost of said rental and of said services; (IV) payment terms; and (V) any special provisions applicable to the contractual relationships of the Parties.
Location: refers to the equipment rentals offered by the Company, as described herein in a non-exhaustive manner, as well as more fully via the website of which it is the owner and publisher (accessible at the address www.be-lounge.com), its commercial brochure and its Quotations.
Benefits: refers to the transport and installation services associated with the equipment rental services offered by the Company, as described herein in a non-exhaustive manner, as well as more fully via the website of which it is the owner and publisher (accessible at the address www.be-lounge.com), its commercial brochure and its Quotations.
Game (s) : refers individually to the Company or a Customer and collectively to the Company and a Customer.
Society : refers to the company BE LOUNGE.
The purpose of these General Conditions of Rental and Provision of Services is in particular to detail their scope of application, as well as the conditions for their acceptance.
They also describe the Rentals and Associated Services offered by the Company and the conditions under which Customers use these Rentals and Associated Services.
The General Conditions of Rental and the Provision of Services also specify the methods of payment of Rentals and associated Services.
They also deal with the limitation of the Company's liability.
These General Conditions of Rental and Provision of Services constitute, in accordance with article L. 441-1 of the Commercial Code, the unique basis of the commercial relationship between the Parties. In other words, the Parties agree that their commercial relationships are governed by these terms, which take precedence over all other conditions, unless otherwise agreed in writing between the Parties.
These General Rental and Service Terms and Conditions are applicable to all Rentals and Associated Services provided by the Company for the benefit of Customers.
Any Rental of equipment, as part of professional events, as well as any provision of an associated Service, implies the express and unreserved prior adherence of the Customers to these terms and conditions.
These conditions of acceptance are detailed in Article 5 hereof.
The Company's Customers acknowledge that the commercial relationships between the Parties, including in particular the Rental of equipment, as well as the provision of associated Services by the Company, are exclusively governed by the Contract concluded between them, at the time of acceptance by the Customer of the Company's Quotation and these terms and conditions, under the conditions described below.
The Contract is composed of the following contractual documents:
the Company's Quotation, in its version validated between the Parties and accepted by the Customer. The Quotation is considered to have been accepted by the Customer on the day of receipt, by email, by the Company of a copy signed electronically by the said Customer of the said Quotation;
these General Terms and Conditions of Rental and Provision of Services. Any Equipment Rental, as associated by the Company, implies the unreserved adherence of the Customer to these terms and conditions. These General Conditions of Rental and Provision of Services are considered to be accepted by the Customer on the day of receipt, by email, by the Company of a copy initialed and signed electronically by the said Customer.
In addition, these General Terms and Conditions of Rental and Provision of Services are applicable notwithstanding any contrary stipulation in the documents issued by the Customer.
Finally, these General Conditions of Rental and Provision of Services are applicable subject to any contrary stipulation in the Company's Quotation, in its version accepted by the Customer or in any amendments to this Quote, signed by both Parties.
In particular, the Company specializes in the rental of equipment (tents; furniture; furniture; lighting; upholstery; decoration) for professional events.
Transport and installation services for said equipment are associated with the rentals offered by the Company.
All the Rentals and Services offered by the Company are more fully detailed via the website of which it is the owner and publisher (accessible at the address www.be-lounge.com), its commercial brochure and its Quotations.
Quotation requests are made to the Company, by email or by telephone.
The Company then sends to the Customer a Quotation corresponding to his request.
Various exchanges can then take place between the Company and the Customer, to lead to the final version of the Quotation.
The Contract is concluded between the Parties upon receipt by the Company of the Customer's acceptance of the Quotation and these General Conditions of Rental and Provision of Services, under the conditions defined in Article 5 hereof.
The Company's Quotations are valid for fifteen (15) days from the date of issue. After this period, the prices and conditions contained therein are subject to change and a new Quotation will be established by the Company.
In addition, taking into account the constraints related to the availability of equipment, the Company may replace the rented equipment with equipment of similar quality — which the Customer is fully aware of by accepting the Quotation and these terms and conditions.
In accordance with the legal provisions in force and more particularly Article L. 221-18 of the Commercial Code, in the context of an order made remotely, the Customer (in respect of whom the Rental and Services do not fall within the main field of the activity of his company and whose company does not employ more than five employees), has a period of fourteen (14) days to exercise his right of withdrawal, starting from the day he accepts the Quotation and these General Terms and Conditions for the Provision of Services and Rentals, in the conditions defined in Article 5 hereof.
However, when the Customer wishes the Services ordered to be carried out before the expiry of the aforesaid period: (I) he then expressly accepts that the performance of the Services begins before the expiration of the withdrawal period granted to him by article L. 221-18 of the Consumer Code; (II) he expressly renounces this right of withdrawal.
In this case, in accordance with the provisions of article L. 221-28 of the Consumer Code, the Customer does not benefit from the abovementioned right of withdrawal.
Requests to exercise the right of withdrawal are sent to the Company's customer service department: (I) by email (at the address: info@be-lounge.com); (II) by post (to the address: by post to the address 8, Impasse Pythagore — ZI de Couperigne — 13127 Vitrolles (France)).
These requests must indicate: certain personal information of the Customer (name; first name; first name; telephone number; e-mail address); the address for the execution of the Services and Rentals; the date and place where the request to exercise the right of withdrawal is made.
The information relating to the Customer's right of withdrawal is set out in the standard information sheet on the right of withdrawal attached hereto (Appendix 1).
They can be carried out using the form provided for this purpose in the appendix hereto (Appendix 2).
The transport of the rented equipment is carried out either by the Company or by the Customer (for furniture and decoration only), according to the conditions agreed in this respect between the Parties and stipulated in the corresponding Quotation. When the Customer carries out the transport of the furniture and decoration himself:
- he gives a deposit check to the Company, at a value agreed between the Parties to the Quotation, before taking the equipment concerned with him;
- he will not be liable for any costs for the transport of said equipment to the Company;
- he undertakes to have a vehicle adapted to the loading and transport of furniture and decoration.
When the equipment is transported by the Company, the Customer undertakes to provide it with an easily accessible delivery location.
All constraints related to access to the site, its use, the passage of vehicles, etc. must be indicated by the Customer to the Company, at most fifteen (15) days before the date of receipt mentioned in the Quotation. Otherwise, the Company cannot be held liable for any deterioration whatsoever.
In addition, reception is always carried out no earlier than three (3) days before the date of the event in question, the Company reserves the right to change the day and times of receipt of the equipment up to twenty-four (24) hours before the scheduled date of reception.
The Company's delivery time slot is always from 8 a.m. to 2 p.m., except for special conditions previously agreed between the Parties (generally related to the volume of rented equipment).
In addition, the Customer must be present at this reception to sign the report of delivery of the equipment. In the absence of signature of said report, the Customer may not file any dispute of any kind in this respect.
The installation of the rented equipment is always carried out by the Company, except when the rented equipment concerns furniture and decoration and was transported by the Customer (under the conditions provided for in Article 8.1 above).
When the Customer rents the equipment without assistance (furniture and decoration only), the said Customer will be solely responsible for any damage that may occur as part of the event for which he is renting the equipment or that the equipment may suffer.
In the event of the installation of the equipment at a time agreed between the Parties, and if the Customer, the organizer or the contact provided is late, without the possibility of giving assembly instructions to the Company, the waiting time will be invoiced to the said Customer, under the conditions specified in Article 10.1 below.
The Company's installation time slot is always from 8 a.m. to 2 p.m., except for special conditions previously agreed between the Parties (generally related to the volume of rented equipment).
On the day of assembly, the space accommodating the tents and the rented structures must be free of any element that does not belong to the Company.
The rented equipment is recovered either by the Company or brought back directly by the Customer (for furniture and decoration only), according to the conditions agreed in this regard between the Parties and stipulated in the corresponding Quotation.
When dismantled by the Company, the rented tents and structures must have been previously emptied of any element that does not belong to the Company.
Otherwise, additional handling costs may be invoiced by the Company to Customers, under the conditions specified in Article 10.1 below.
In addition, recovery is always carried out no later than two (2) days after the event in question, the Company reserving the right to change the day and times for retrieving the equipment up to twenty-four (24) hours before the scheduled date of receipt.
In addition, the Customer must be present during this recovery to sign the recovery report. In the absence of signature of said report, the Customer may not file any dispute of any kind in this respect.
The Customer is responsible for the rented equipment, from its reception to its recovery.
Thus, the rented equipment must be used in accordance with its destination and the Customer undertakes not to do anything or let it happen that could damage it.
With regard to rented equipment such as furniture, lighting, upholstery and decoration, the Customer is required to maintain and protect it against any degradation, vandalism, bad weather, rain, wind, wind, wind, wind, snow, frost, etc.
With regard to rented equipment such as a floor, the Customer is required to maintain it and to protect it against any degradation, vandalism and overload (no more than 500kg/m2).
In addition, with regard to rented equipment such as a tent, the Customer cannot suspend anything in the rented tent, without the prior and express agreement of the Company. The Customer is also informed that the rented tents can withstand winds of up to 100km/h and 4cm of snow. Also, according to the assessment of an approved CTS project manager, access to the tent may be prohibited.
The Customer must take all necessary measures so that the arrangements implemented under or near the tents installed by the Company cannot under any circumstances be the cause of any deterioration, particularly during the deflection of the canvases due to meteorological actions. If necessary, the Company cannot be held responsible and the compensation for the damage will be covered by the Customer or his insurance.
Moreover, in the event of loss or theft, the Customer will be held responsible.
In the event of damage to the equipment during the Rental Period, the Customer will bear all repair costs (except those related to weather conditions concerning a tent).
In addition, any item of equipment that is irrecoverable or not returned will be invoiced to the Customer at its replacement value as new.
The prices of Rentals and Associated Services are indicated in the Company's Quotation.
Rental prices are determined according to the equipment rented and the duration of the rental.
The prices of the Associated Services are fixed. This is the cost of transport to/from, as well as that of the personnel for the installation and recovery of the rented equipment.
However, the cost of transport (and therefore that of the Services) may vary upward, even after regularization of the Contract, in the event of an increase in the price of fuel of more than 10%.
The personnel cost is calculated based on the number of people and the time required to install and dismantle the rented equipment.
However, the cost of personnel (and therefore that of the Services) may vary upward, even after regularization of the Contract, in particular when constraints not previously indicated by the Customer, involve a longer or even delayed time for installing and recovering the equipment.
These prices are mentioned in euros, excluding VAT and VAT. They are final and not subject to revision (except for the part relating to the cost of transport related to fuel and that relating to the cost of personnel — which the Customer accepts).
Prizes are paid in accordance with the provisions of Article 10.2 hereof.
The payment of Rentals and Associated Services is made, according to the schedule provided for in this regard in the Quotation, by credit card or by bank transfer (to the account whose details will have previously been communicated by the Company to the Customer).
The payment of a deposit is always requested by the Company at the time of conclusion of the Contract, under the conditions defined in this respect in the Quotation.
The balance of Rentals and Services is payable, under the conditions defined in this regard in the Quotation.
The Company will not be required to proceed with Rentals and Services, if the Customer does not pay the price under the conditions and according to the modalities defined herein, as well as in the Quotations.
The Company's deposit and balance invoices are paid upon receipt by the Customer (to the email address that he will have previously communicated to the Company).
Any delay in payment results in the application of late payment automatically and without prior notice of default of interest calculated on the basis of the interest rate applied by the European Central Bank to its most recent refinancing operation increased by 10 percentage points per year, from that date and until full payment is made, unless otherwise provided for in the specific conditions, as well as a fixed compensation of 40 EUR for recovery costs in accordance with to the provisions of article L. 441-10 of the Commercial Code.
The Contract takes effect:
- on the date of receipt by the Company of the acceptance of the Quotation and these General Conditions of Rental and Provision of Services, under the conditions defined in Article 5 hereof; and
- subject to the effective payment of the deposit of the price of the Rentals and Associated Services (if applicable), under the conditions defined in Article 10.2 hereof.
The Contract is concluded for a period ending at the end of the execution of the Rentals and Associated Services (if applicable).
In the event of cancellation of a Rental and whose associated Services (if applicable) by the Customer, for any reason whatsoever except force majeure, the deposit paid by the said Customer to the Company, under the conditions defined in Article 9 hereof, will be automatically acquired by the Company and cannot give rise to any refund.
The Customer undertakes to take out any insurance necessary to cover his event.
The applicable General Conditions of Rental and Provision of Services are those in force on the date of conclusion of the Contract, under the conditions defined in Articles 5 and 7 hereof.
However, the Company may be required to modify these terms and conditions at any time, without notice, subject to informing its Customers as soon as these changes come into force by email.
The Company will update its General Conditions of Rental and Provision of Services by indicating the date of last update at the top right of these terms and conditions.
With regard to the Company's Quotations, they can only be modified by means of amendments, signed by both Parties. In any event, for organizational matters, no further changes can be made to the Quotation, less than twenty (20) days before the date of execution of the Rentals and Services, unless otherwise agreed in writing between the Parties.
The Company can only be responsible for direct damage that it may have caused by its fault, proof of which must be provided by the Customer. The compensation for the damage suffered by the Customer may not exceed the amount due by the Customer for the Rentals and Associated Services (if applicable) concerned.
The Company cannot be held responsible for any indirect damage suffered by its Customers. In particular, any financial or commercial damage, any loss of turnover, profit, data, order, or customer base is considered to be indirect damage.
In addition, the Company cannot be held liable if it is not in a position to install the equipment on the day initially planned, due to unfavorable weather conditions (in particular in case of intense rain and violent winds) and/or a soil of a non-optimal density.
Nor can it be held liable in the event of deterioration of the lawn on which the equipment has been installed (using heavy equipment), in particular if the lawn is waterlogged (due to excessive watering by the Customer or bad weather, just before the installation of the equipment concerned).
In accordance with the provisions of article 2254 of the Civil Code, any legal action by a Customer against the Company is subject to limitation at the expiration of a period of two years from the date on which the Customer concerned became aware of or is presumed to have known of the harmful event.
In accordance with law 78-17 of January 6, 1978, amended by the laws of August 6, 2004 and June 20, 2018, the Company undertakes to process the personal data of its Customers, only to perform its obligations under the Rentals and Services it offers.
In this respect, it is recalled that the personal data requested from the Customer is in particular necessary for Rentals and associated Services and for their execution, as well as for the establishment of invoices.
The Company is also committed to guaranteeing the confidentiality of personal data processed in the context of the performance of its obligations.
In addition, as this data may be communicated to the Company's partners responsible for the execution, processing, management and payment of rentals, the Company ensures that these partners present the same sufficient guarantees as to the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of the applicable regulations.
In accordance with the national and European regulations in force, the Customer has the right to permanent access, modify, rectify and oppose information concerning him.
In the event of a change in circumstances unforeseeable at the time of the conclusion of the Contract, in accordance with the provisions of article 1195 of the Civil Code, the Party that has not agreed to assume an excessively onerous risk of performance may request a renegotiation of the Contract from its counterparty.
In the event of a breach by either Party of its obligations, the Party affected by the failure has the right to request the forced execution in kind of the obligations arising hereunder. In accordance with the provisions of article 1221 of the Civil Code, the obligee of the obligation may continue this forced execution after a simple notice of default, sent to the debtor of the obligation by registered letter with a request for acknowledgement of receipt which remains unsuccessful, unless this proves impossible or if there is a manifest disproportion between its cost for the debtor, in good faith, and its interest for the creditor.
By express derogation from the provisions of article 1222 of the Civil Code, in the event of a breach by one or other of the Parties of its obligations, the Party affected by the default may not have the obligation itself performed by a third party, at the expense of the defaulting Party. However, the obligee of the obligation may request in court that the defaulting Party advance the amounts necessary for this execution.
The Party affected by the default may, in the event of non-performance of any of the obligations incumbent on the other Party, request the resolution of the contract in accordance with the modalities defined in Article 20 hereof.
It is recalled that pursuant to Article 1219 of the Civil Code, each Party may refuse to perform its obligation, even though it is due, if the other Party does not perform its own and if this non-performance is sufficiently serious, that is to say, likely to call into question the continuation of the contract or to fundamentally upset its economic balance. The suspension of performance will take effect immediately, upon receipt by the defaulting Party of the notification of failure sent to it for this purpose by the Party affected by the failure indicating the intention to apply the exception of non-performance as long as the defaulting Party has not remedied the breach noted, served by registered letter with request for acknowledgement of receipt or on any other durable written medium allowing proof of dispatch.
This exception of non-performance may also be used as a preventive measure, in accordance with the provisions of article 1220 of the Civil Code, if it is obvious that one of the Parties will not perform its obligations by the due date and that the consequences of this non-performance are sufficiently serious for the Party affected by the default.
This option is used at the risk and peril of the Party that takes the initiative.
The suspension of performance will take effect immediately, upon receipt by the presumed defaulting Party of the notification of the intention to apply the exception of preventive non-performance until the alleged defaulting Party performs the obligation for which a future breach is obvious, served by registered letter with request for acknowledgement of receipt or on any other durable written medium allowing proof of dispatch to be provided.
However, if the impediment was permanent or lasted beyond thirty (30) days from the establishment of the impediment by registered letter with acknowledgement of receipt, these terms and conditions would be purely and simply resolved according to the modalities defined in Article 20.4 hereof.
The Parties cannot be held responsible if the non-execution or delay in the execution of any of their obligations, as described herein, results from a case of force majeure, within the meaning of article 1218 of the Civil Code or exceptional health or climatic hazards independent of the will of the Parties.
The Party registering the event must immediately inform the other Party of its inability to perform its service and justify it to the latter. The suspension of obligations may in no way be a cause of liability for non-performance of the obligation in question, nor induce the payment of damages or penalties for delay.
The performance of the obligation is suspended for the duration of the force majeure if it is temporary and does not exceed thirty (30) days. Therefore, as soon as the cause for the suspension of their mutual obligations disappears, the Parties will make every effort to resume the normal performance of their contractual obligations as soon as possible. For this purpose, the prevented Party will notify the other of the resumption of its obligation by registered letter with request for acknowledgement of receipt or any extrajudicial act. If the impediment is permanent or exceeds a period of thirty (30) days, these terms and conditions will be purely and simply resolved according to the modalities defined in Article 20.3 hereof.
During this suspension, the Parties agree that the costs generated by the situation will be borne by the prevented party.
The resolution for the impossibility of the performance of an obligation that has become excessively onerous may, notwithstanding Article 20.4 hereof, only take place eight (8) days after the sending of a formal notice declaring the intention to apply this clause notified by registered letter with acknowledgement of receipt or any extrajudicial act.
The defaulted Party may, notwithstanding Article 20.4 hereof, in the event of a sufficiently serious breach of any of the obligations incumbent on the other Party, notify by registered letter with acknowledgement of receipt, to the defaulting Party, of the faulty resolution hereof, eight (8) days after the sending of a notice of default to perform remained unsuccessful, in accordance with the provisions of Article 1224 of the Civil Code.
Notwithstanding Article 20.4 below, the automatic resolution for force majeure may not take place until eight (8) days after the sending of a formal notice notified by registered letter with a request for acknowledgement of receipt or any extrajudicial act.
However, this notice must mention the intention to apply this clause.
In the event of non-compliance by either Party with its obligations hereunder, it may be resolved at the option of the injured Party.
It is expressly understood that this resolution for failure by a Party to comply with its obligations will take place automatically fifteen (15) days after the sending of a formal notice to comply, which has remained, in whole or in part, without effect. The formal notice may be notified by registered letter with a request for acknowledgement of receipt or any extrajudicial act.
This notice must mention the intention to apply this clause.
It is expressly agreed between the Parties that the debtor of an obligation to pay under this agreement will be validly put in default by the sole exigibility of the obligation, in accordance with the provisions of article 1344 of the Civil Code.
In any event, the injured Party may seek damages in court.
The fact that the Company does not, at a given time, rely on any of the provisions hereof, cannot be interpreted as a waiver of the latter's right to subsequently rely on any of these provisions.
The nullity, unenforceability, or more generally, the absence of effect of any of the stipulations of the General Conditions for the Provision of Services and Rental will not affect the other stipulations which will remain perfectly valid and binding.
The General Conditions of Rental and Provision of Services are subject to French law.
ALL DISPUTES TO WHICH THIS CONTRACT AND THE RESULTING AGREEMENTS MAY GIVE RISE, CONCERNING THEIR VALIDITY, INTERPRETATION, EXECUTION, RESOLUTION, CONSEQUENCES AND CONSEQUENCES, AND CONSEQUENCES WILL BE SUBMITTED TO THE COMMERCIAL COURT OF AIX-EN-PROVENCE.
These General Terms and Conditions of Rental and Provision of Services are written in French. In case of contradiction or contradiction, they will prevail over any other version that would be written in another language at the request of the Customer.
The Company takes up residence at 8, Impasse Pythagore — ZI de Couperigne — 13127 Vitrolles (France).
These General Conditions of Rental and Service Provision are expressly approved and accepted by the Customer, who declares and acknowledges having a perfect knowledge of them, and therefore renounces the right to rely on any contradictory document and, in particular, its own general terms and conditions of purchase, which will be unenforceable against the Company, even if it has been aware of them.
You have the right to withdraw without giving reasons within fourteen (14) days.
The withdrawal period expires fourteen (14) days after the day on which you yourself concluded the contract in question, remotely or off-premises, or received the products concerned.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or email). You can use the form template provided for this purpose, but it is not mandatory.
Requests to exercise the right of withdrawal are sent to our customer service: (I) by email; (II) by postal mail. They can also be done by telephone. Requests made by email or by post can be made using the form provided for this purpose in the appendix hereto (Appendix 2).
For the withdrawal period to be respected, it is sufficient for you to send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
In the event of a withdrawal on your part, we will refund all payments received from you and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw. We will proceed with the refund using the same payment method that you used for the initial transaction, unless you expressly agree to a different method; in any event, this refund will not incur any costs for you.
If the Customer wishes to exercise his right of withdrawal, in compliance with the conditions provided for in Article 8 of these General Conditions for the Rental of Services, he has the option of using the form below.
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For the attention of the company BE LOUNGE.
I hereby notify you of my withdrawal from the Contract relating to the provision of the following Services and Rentals:
- Quote reference:
- Ordered on:
- Place of performance of the Services/Rentals:
- Name and surname of the Customer at the origin of the order:
- Address of the Customer at the origin of the order:
- Telephone of the Customer at the origin of the order:
- Email of the Customer at the origin of the order:
Signature of the Customer in case of notification of this form on paper:
Date:
The company BE LOUNGE is a simplified joint stock company, with a share capital of 20,000 EUR, registered with the R.C.S of Aix-en-Provence under number 539 249 847, whose head office is located at 8, Impasse Pythagore - ZI de Couperigne - ZI de Couperigne - 13127 Vitrolles (France).
The company BE LOUNGE specializes in the rental of equipment (tents; furniture; lighting; upholstery; decoration) for professional events. Transport and installation services for said equipment are associated with the rentals offered by the company BE LOUNGE.
All the rentals and services offered by the company BE LOUNGE are more fully detailed. via the website that it owns and publishes (accessible at www.be-lounge.com), as well as its commercial brochure.
In these general rental conditions, words or expressions beginning with a capital letter will have the following meaning:
Customer : refers to any professional (natural or legal person), who uses the services of renting equipment, transporting and installing said equipment offered by the Company, under the conditions described below.
General Conditions for Rental and Provision of Services : refers to this document.
contract : set composed of the Quotation and the terms and conditions accepted by the Customer, under the conditions provided below, and any amendments to the Quotation, signed by both Parties.
Devis : refers to the document established by the Company and accepted by the Customer, after possible negotiations between the parties, including in particular: (I) the description of the equipment rented by the Customer, as well as the rental period; (II) the description of the transport and installation services associated with the said rental; (III) the cost of said rental and of said services; (IV) payment terms; and (V) any special provisions applicable to the contractual relationships of the Parties.
Location: refers to the equipment rentals offered by the Company, as described herein in a non-exhaustive manner, as well as more fully via the website of which it is the owner and publisher (accessible at the address www.be-lounge.com), its commercial brochure and its Quotations.
Benefits: refers to the transport and installation services associated with the equipment rental services offered by the Company, as described herein in a non-exhaustive manner, as well as more fully via the website of which it is the owner and publisher (accessible at the address www.be-lounge.com), its commercial brochure and its Quotations.
Game (s) : refers individually to the Company or a Customer and collectively to the Company and a Customer.
Society : refers to the company BE LOUNGE.
The purpose of these General Conditions of Rental and Provision of Services is in particular to detail their scope of application, as well as the conditions for their acceptance.
They also describe the Rentals and Associated Services offered by the Company and the conditions under which Customers use these Rentals and Associated Services.
The General Conditions of Rental and the Provision of Services also specify the methods of payment of Rentals and associated Services.
They also deal with the limitation of the Company's liability.
These General Conditions of Rental and Provision of Services constitute, in accordance with article L. 441-1 of the Commercial Code, the unique basis of the commercial relationship between the Parties. In other words, the Parties agree that their commercial relationships are governed by these terms, which take precedence over all other conditions, unless otherwise agreed in writing between the Parties.
These General Rental and Service Terms and Conditions are applicable to all Rentals and Associated Services provided by the Company for the benefit of Customers.
Any Rental of equipment, as part of professional events, as well as any provision of an associated Service, implies the express and unreserved prior adherence of the Customers to these terms and conditions.
These conditions of acceptance are detailed in Article 5 hereof.
The Company's Customers acknowledge that the commercial relationships between the Parties, including in particular the Rental of equipment, as well as the provision of associated Services by the Company, are exclusively governed by the Contract concluded between them, at the time of acceptance by the Customer of the Company's Quotation and these terms and conditions, under the conditions described below.
The Contract is composed of the following contractual documents:
the Company's Quotation, in its version validated between the Parties and accepted by the Customer. The Quotation is considered to have been accepted by the Customer on the day of receipt, by email, by the Company of a copy signed electronically by the said Customer of the said Quotation;
these General Terms and Conditions of Rental and Provision of Services. Any Equipment Rental, as associated by the Company, implies the unreserved adherence of the Customer to these terms and conditions. These General Conditions of Rental and Provision of Services are considered to be accepted by the Customer on the day of receipt, by email, by the Company of a copy initialed and signed electronically by the said Customer.
In addition, these General Terms and Conditions of Rental and Provision of Services are applicable notwithstanding any contrary stipulation in the documents issued by the Customer.
Finally, these General Conditions of Rental and Provision of Services are applicable subject to any contrary stipulation in the Company's Quotation, in its version accepted by the Customer or in any amendments to this Quote, signed by both Parties.
In particular, the Company specializes in the rental of equipment (tents; furniture; furniture; lighting; upholstery; decoration) for professional events.
Transport and installation services for said equipment are associated with the rentals offered by the Company.
All the Rentals and Services offered by the Company are more fully detailed via the website of which it is the owner and publisher (accessible at the address www.be-lounge.com), its commercial brochure and its Quotations.
Quotation requests are made to the Company, by email or by telephone.
The Company then sends to the Customer a Quotation corresponding to his request.
Various exchanges can then take place between the Company and the Customer, to lead to the final version of the Quotation.
The Contract is concluded between the Parties upon receipt by the Company of the Customer's acceptance of the Quotation and these General Conditions of Rental and Provision of Services, under the conditions defined in Article 5 hereof.
The Company's Quotations are valid for fifteen (15) days from the date of issue. After this period, the prices and conditions contained therein are subject to change and a new Quotation will be established by the Company.
In addition, taking into account the constraints related to the availability of equipment, the Company may replace the rented equipment with equipment of similar quality — which the Customer is fully aware of by accepting the Quotation and these terms and conditions.
In accordance with the legal provisions in force and more particularly Article L. 221-18 of the Commercial Code, in the context of an order made remotely, the Customer (in respect of whom the Rental and Services do not fall within the main field of the activity of his company and whose company does not employ more than five employees), has a period of fourteen (14) days to exercise his right of withdrawal, starting from the day he accepts the Quotation and these General Terms and Conditions for the Provision of Services and Rentals, in the conditions defined in Article 5 hereof.
However, when the Customer wishes the Services ordered to be carried out before the expiry of the aforesaid period: (I) he then expressly accepts that the performance of the Services begins before the expiration of the withdrawal period granted to him by article L. 221-18 of the Consumer Code; (II) he expressly renounces this right of withdrawal.
In this case, in accordance with the provisions of article L. 221-28 of the Consumer Code, the Customer does not benefit from the abovementioned right of withdrawal.
Requests to exercise the right of withdrawal are sent to the Company's customer service department: (I) by email (at the address: info@be-lounge.com); (II) by post (to the address: by post to the address 8, Impasse Pythagore — ZI de Couperigne — 13127 Vitrolles (France)).
These requests must indicate: certain personal information of the Customer (name; first name; first name; telephone number; e-mail address); the address for the execution of the Services and Rentals; the date and place where the request to exercise the right of withdrawal is made.
The information relating to the Customer's right of withdrawal is set out in the standard information sheet on the right of withdrawal attached hereto (Appendix 1).
They can be carried out using the form provided for this purpose in the appendix hereto (Appendix 2).
The transport of the rented equipment is carried out either by the Company or by the Customer (for furniture and decoration only), according to the conditions agreed in this respect between the Parties and stipulated in the corresponding Quotation. When the Customer carries out the transport of the furniture and decoration himself:
- he gives a deposit check to the Company, at a value agreed between the Parties to the Quotation, before taking the equipment concerned with him;
- he will not be liable for any costs for the transport of said equipment to the Company;
- he undertakes to have a vehicle adapted to the loading and transport of furniture and decoration.
When the equipment is transported by the Company, the Customer undertakes to provide it with an easily accessible delivery location.
All constraints related to access to the site, its use, the passage of vehicles, etc. must be indicated by the Customer to the Company, at most fifteen (15) days before the date of receipt mentioned in the Quotation. Otherwise, the Company cannot be held liable for any deterioration whatsoever.
In addition, reception is always carried out no earlier than three (3) days before the date of the event in question, the Company reserves the right to change the day and times of receipt of the equipment up to twenty-four (24) hours before the scheduled date of reception.
The Company's delivery time slot is always from 8 a.m. to 2 p.m., except for special conditions previously agreed between the Parties (generally related to the volume of rented equipment).
In addition, the Customer must be present at this reception to sign the report of delivery of the equipment. In the absence of signature of said report, the Customer may not file any dispute of any kind in this respect.
The installation of the rented equipment is always carried out by the Company, except when the rented equipment concerns furniture and decoration and was transported by the Customer (under the conditions provided for in Article 8.1 above).
When the Customer rents the equipment without assistance (furniture and decoration only), the said Customer will be solely responsible for any damage that may occur as part of the event for which he is renting the equipment or that the equipment may suffer.
In the event of the installation of the equipment at a time agreed between the Parties, and if the Customer, the organizer or the contact provided is late, without the possibility of giving assembly instructions to the Company, the waiting time will be invoiced to the said Customer, under the conditions specified in Article 10.1 below.
The Company's installation time slot is always from 8 a.m. to 2 p.m., except for special conditions previously agreed between the Parties (generally related to the volume of rented equipment).
On the day of assembly, the space accommodating the tents and the rented structures must be free of any element that does not belong to the Company.
The rented equipment is recovered either by the Company or brought back directly by the Customer (for furniture and decoration only), according to the conditions agreed in this regard between the Parties and stipulated in the corresponding Quotation.
When dismantled by the Company, the rented tents and structures must have been previously emptied of any element that does not belong to the Company.
Otherwise, additional handling costs may be invoiced by the Company to Customers, under the conditions specified in Article 10.1 below.
In addition, recovery is always carried out no later than two (2) days after the event in question, the Company reserving the right to change the day and times for retrieving the equipment up to twenty-four (24) hours before the scheduled date of receipt.
In addition, the Customer must be present during this recovery to sign the recovery report. In the absence of signature of said report, the Customer may not file any dispute of any kind in this respect.
The Customer is responsible for the rented equipment, from its reception to its recovery.
Thus, the rented equipment must be used in accordance with its destination and the Customer undertakes not to do anything or let it happen that could damage it.
With regard to rented equipment such as furniture, lighting, upholstery and decoration, the Customer is required to maintain and protect it against any degradation, vandalism, bad weather, rain, wind, wind, wind, wind, snow, frost, etc.
With regard to rented equipment such as a floor, the Customer is required to maintain it and to protect it against any degradation, vandalism and overload (no more than 500kg/m2).
In addition, with regard to rented equipment such as a tent, the Customer cannot suspend anything in the rented tent, without the prior and express agreement of the Company. The Customer is also informed that the rented tents can withstand winds of up to 100km/h and 4cm of snow. Also, according to the assessment of an approved CTS project manager, access to the tent may be prohibited.
The Customer must take all necessary measures so that the arrangements implemented under or near the tents installed by the Company cannot under any circumstances be the cause of any deterioration, particularly during the deflection of the canvases due to meteorological actions. If necessary, the Company cannot be held responsible and the compensation for the damage will be covered by the Customer or his insurance.
Moreover, in the event of loss or theft, the Customer will be held responsible.
In the event of damage to the equipment during the Rental Period, the Customer will bear all repair costs (except those related to weather conditions concerning a tent).
In addition, any item of equipment that is irrecoverable or not returned will be invoiced to the Customer at its replacement value as new.
The prices of Rentals and Associated Services are indicated in the Company's Quotation.
Rental prices are determined according to the equipment rented and the duration of the rental.
The prices of the Associated Services are fixed. This is the cost of transport to/from, as well as that of the personnel for the installation and recovery of the rented equipment.
However, the cost of transport (and therefore that of the Services) may vary upward, even after regularization of the Contract, in the event of an increase in the price of fuel of more than 10%.
The personnel cost is calculated based on the number of people and the time required to install and dismantle the rented equipment.
However, the cost of personnel (and therefore that of the Services) may vary upward, even after regularization of the Contract, in particular when constraints not previously indicated by the Customer, involve a longer or even delayed time for installing and recovering the equipment.
These prices are mentioned in euros, excluding VAT and VAT. They are final and not subject to revision (except for the part relating to the cost of transport related to fuel and that relating to the cost of personnel — which the Customer accepts).
Prizes are paid in accordance with the provisions of Article 10.2 hereof.
The payment of Rentals and Associated Services is made, according to the schedule provided for in this regard in the Quotation, by credit card or by bank transfer (to the account whose details will have previously been communicated by the Company to the Customer).
The payment of a deposit is always requested by the Company at the time of conclusion of the Contract, under the conditions defined in this respect in the Quotation.
The balance of Rentals and Services is payable, under the conditions defined in this regard in the Quotation.
The Company will not be required to proceed with Rentals and Services, if the Customer does not pay the price under the conditions and according to the modalities defined herein, as well as in the Quotations.
The Company's deposit and balance invoices are paid upon receipt by the Customer (to the email address that he will have previously communicated to the Company).
Any delay in payment results in the application of late payment automatically and without prior notice of default of interest calculated on the basis of the interest rate applied by the European Central Bank to its most recent refinancing operation increased by 10 percentage points per year, from that date and until full payment is made, unless otherwise provided for in the specific conditions, as well as a fixed compensation of 40 EUR for recovery costs in accordance with to the provisions of article L. 441-10 of the Commercial Code.
The Contract takes effect:
- on the date of receipt by the Company of the acceptance of the Quotation and these General Conditions of Rental and Provision of Services, under the conditions defined in Article 5 hereof; and
- subject to the effective payment of the deposit of the price of the Rentals and Associated Services (if applicable), under the conditions defined in Article 10.2 hereof.
The Contract is concluded for a period ending at the end of the execution of the Rentals and Associated Services (if applicable).
In the event of cancellation of a Rental and whose associated Services (if applicable) by the Customer, for any reason whatsoever except force majeure, the deposit paid by the said Customer to the Company, under the conditions defined in Article 9 hereof, will be automatically acquired by the Company and cannot give rise to any refund.
The Customer undertakes to take out any insurance necessary to cover his event.
The applicable General Conditions of Rental and Provision of Services are those in force on the date of conclusion of the Contract, under the conditions defined in Articles 5 and 7 hereof.
However, the Company may be required to modify these terms and conditions at any time, without notice, subject to informing its Customers as soon as these changes come into force by email.
The Company will update its General Conditions of Rental and Provision of Services by indicating the date of last update at the top right of these terms and conditions.
With regard to the Company's Quotations, they can only be modified by means of amendments, signed by both Parties. In any event, for organizational matters, no further changes can be made to the Quotation, less than twenty (20) days before the date of execution of the Rentals and Services, unless otherwise agreed in writing between the Parties.
The Company can only be responsible for direct damage that it may have caused by its fault, proof of which must be provided by the Customer. The compensation for the damage suffered by the Customer may not exceed the amount due by the Customer for the Rentals and Associated Services (if applicable) concerned.
The Company cannot be held responsible for any indirect damage suffered by its Customers. In particular, any financial or commercial damage, any loss of turnover, profit, data, order, or customer base is considered to be indirect damage.
In addition, the Company cannot be held liable if it is not in a position to install the equipment on the day initially planned, due to unfavorable weather conditions (in particular in case of intense rain and violent winds) and/or a soil of a non-optimal density.
Nor can it be held liable in the event of deterioration of the lawn on which the equipment has been installed (using heavy equipment), in particular if the lawn is waterlogged (due to excessive watering by the Customer or bad weather, just before the installation of the equipment concerned).
In accordance with the provisions of article 2254 of the Civil Code, any legal action by a Customer against the Company is subject to limitation at the expiration of a period of two years from the date on which the Customer concerned became aware of or is presumed to have known of the harmful event.
In accordance with law 78-17 of January 6, 1978, amended by the laws of August 6, 2004 and June 20, 2018, the Company undertakes to process the personal data of its Customers, only to perform its obligations under the Rentals and Services it offers.
In this respect, it is recalled that the personal data requested from the Customer is in particular necessary for Rentals and associated Services and for their execution, as well as for the establishment of invoices.
The Company is also committed to guaranteeing the confidentiality of personal data processed in the context of the performance of its obligations.
In addition, as this data may be communicated to the Company's partners responsible for the execution, processing, management and payment of rentals, the Company ensures that these partners present the same sufficient guarantees as to the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of the applicable regulations.
In accordance with the national and European regulations in force, the Customer has the right to permanent access, modify, rectify and oppose information concerning him.
The Company remains the owner of all intellectual property rights on studies, drawings, models, prototypes, etc., carried out (even at the request of the Customer) in order to perform the Rentals and the associated Services (if applicable), without the express, written and prior authorization of the Company, which may condition it to financial compensation.
In the event of a change in circumstances unforeseeable at the time of the conclusion of the Contract, in accordance with the provisions of article 1195 of the Civil Code, the Party that has not agreed to assume an excessively onerous risk of performance may request a renegotiation of the Contract from its counterparty.
In the event of a breach by either Party of its obligations, the Party affected by the failure has the right to request the forced execution in kind of the obligations arising hereunder. In accordance with the provisions of article 1221 of the Civil Code, the obligee of the obligation may continue this forced execution after a simple notice of default, sent to the debtor of the obligation by registered letter with a request for acknowledgement of receipt which remains unsuccessful, unless this proves impossible or if there is a manifest disproportion between its cost for the debtor, in good faith, and its interest for the creditor.
By express derogation from the provisions of article 1222 of the Civil Code, in the event of a breach by one or other of the Parties of its obligations, the Party affected by the default may not have the obligation itself performed by a third party, at the expense of the defaulting Party. However, the obligee of the obligation may request in court that the defaulting Party advance the amounts necessary for this execution.
The Party affected by the default may, in the event of non-performance of any of the obligations incumbent on the other Party, request the resolution of the Contract in accordance with the modalities defined in Article 23 hereof.
It is recalled that pursuant to Article 1219 of the Civil Code, each Party may refuse to perform its obligation, even though it is due, if the other Party does not perform its own and if this non-performance is sufficiently serious, that is to say, likely to call into question the continuation of the contract or to fundamentally upset its economic balance. The suspension of performance will take effect immediately, upon receipt by the defaulting Party of the notification of failure sent to it for this purpose by the Party affected by the failure indicating the intention to apply the exception of non-performance as long as the defaulting Party has not remedied the breach noted, served by registered letter with request for acknowledgement of receipt or on any other durable written medium allowing proof of dispatch.
This exception of non-performance may also be used as a preventive measure, in accordance with the provisions of article 1220 of the Civil Code, if it is obvious that one of the Parties will not perform its obligations by the due date and that the consequences of this non-performance are sufficiently serious for the Party affected by the default.
This option is used at the risk and peril of the Party that takes the initiative.
The suspension of performance will take effect immediately, upon receipt by the presumed defaulting Party of the notification of the intention to apply the exception of preventive non-performance until the alleged defaulting Party performs the obligation for which a future breach is obvious, served by registered letter with request for acknowledgement of receipt or on any other durable written medium allowing proof of dispatch to be provided.
However, if the impediment was permanent or lasted longer than thirty (30) days from the establishment of the impediment by registered letter with request for acknowledgement of receipt, these terms and conditions would be purely and simply resolved according to the modalities defined in Article 22.4 hereof.
The Parties cannot be held responsible if the non-execution or delay in the execution of any of their obligations, as described herein, results from a case of force majeure, within the meaning of article 1218 of the Civil Code or exceptional health or climatic hazards independent of the will of the Parties.
The Party registering the event must immediately inform the other Party of its inability to perform its service and justify it to the latter. The suspension of obligations may in no way be a cause of liability for non-performance of the obligation in question, nor induce the payment of damages or penalties for delay. The performance of the obligation is suspended for the duration of the force majeure if it is temporary and does not exceed thirty (30) days. Therefore, as soon as the cause for the suspension of their mutual obligations disappears, the Parties will make every effort to resume the normal performance of their contractual obligations as soon as possible. For this purpose, the prevented Party will notify the other of the resumption of its obligation by registered letter with request for acknowledgement of receipt or any extrajudicial act. If the impediment is permanent or exceeds a period of thirty (30) days, these terms and conditions will be purely and simply resolved according to the terms defined in Article 22.3 hereof.
During this suspension, the Parties agree that the costs generated by the situation will be borne by the prevented party.
The resolution for the impossibility of the performance of an obligation that has become excessively onerous may, notwithstanding Article 20.4 hereof, only take place eight (8) days after the sending of a formal notice declaring the intention to apply this clause notified by registered letter with acknowledgement of receipt or any extrajudicial act.
The defaulted Party may, notwithstanding Article 22.4 hereof, in the event of a sufficiently serious breach of any of the obligations incumbent on the other Party, notify by registered letter with acknowledgement of receipt, to the defaulting Party, of the faulty resolution hereof, eight (8) days after the sending of a notice of default to perform remained unsuccessful, in application of the provisions of Article 1224 of the Civil Code.
Notwithstanding Article 22.4 below, the automatic resolution for force majeure may not take place until eight (8) days after the sending of a formal notice notified by registered letter with a request for acknowledgement of receipt or any extrajudicial act.
However, this notice must mention the intention to apply this clause.
In the event of non-compliance by either Party with its obligations hereunder, it may be resolved at the option of the injured Party.
It is expressly understood that this resolution for failure by a Party to comply with its obligations will take place automatically fifteen (15) days after the sending of a formal notice to comply, which has remained, in whole or in part, without effect. The formal notice may be notified by registered letter with a request for acknowledgement of receipt or any extrajudicial act.
This notice must mention the intention to apply this clause.
It is expressly agreed between the Parties that the debtor of an obligation to pay under this agreement will be validly put in default by the sole exigibility of the obligation, in accordance with the provisions of article 1344 of the Civil Code.
In any event, the injured Party may seek damages in court.
The subletting of equipment by the Customer to any third party is strictly prohibited.
The Company's customer service can be reached:
by phone, Monday to Friday from 8 a.m. to 12 p.m. and from 2 p.m. to 5 p.m.;
by email at info@be-lounge.com;
by post to the address 8, Impasse Pythagore — ZI Couperigne — 13127 Vitrolles.
Customer complaint requests must be made to the Company's customer service department (reachable at the contact details mentioned in Article 24 hereof).
After sending a complaint request to the Company and in the event of impossibility of reaching an amicable agreement, the consumer Customer is duly informed that he is entitled to resort to mediation in accordance with the provisions of article L. 612-1 of the Consumer Code.
Regardless of the Party wishing to use mediation, it must first inform the other Party by means of a registered letter with acknowledgement of receipt, specifying the reasons for the dispute.
The Company's mediator is C&C Médiation, located at 37, Rue des Chênes — 25480 Miserey-Salines (France). It can be entered directly by following the link below https://www.cc-mediateurconso-bfc.fr/.
In addition, in accordance with Article 14.1 of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013, the consumer Customer may also use the online dispute resolution platform accessible by following the link below: https://webgate.ec.europa.eu/odr/ma in/index.cfm? event=main.home.show &ing=en).
The fact that the Company does not, at a given time, rely on any of the provisions hereof, cannot be interpreted as a waiver of the latter's right to subsequently rely on any of these provisions.
The nullity, unenforceability, or more generally, the absence of effect of any of the stipulations of the General Conditions for the Provision of Services and Rental will not affect the other stipulations which will remain perfectly valid and binding.
The General Conditions of Rental and Provision of Services are subject to French law.
Any dispute relating to these terms will be brought before one of the courts with territorial jurisdiction under the Code of Civil Procedure.
Customers have the option of submitting any dispute relating to these terms and conditions either before the jurisdiction of the place where they lived at the time of the conclusion of the Contract, or before that of the place where the harmful event occurred.
In any event, Customers are duly informed that they are entitled to resort to mediation in accordance with the provisions of article L. 111-1 of the Consumer Code.
These General Terms and Conditions of Rental and Provision of Services are written in French. In case of contradiction or contradiction, they will prevail over any other version that would be written in another language at the request of the Customer.
The Company takes up residence at 8, Impasse Pythagore — ZI de Couperigne — 13127 Vitrolles (France).
These General Conditions of Rental and Service Provision are expressly approved and accepted by the Customer, who declares and acknowledges having a perfect knowledge of them, and therefore renounces the right to rely on any contradictory document and, in particular, its own general terms and conditions of purchase, which will be unenforceable against the Company, even if it has been aware of them.
The Customer acknowledges having been provided, prior to the conclusion of the Contract, in a clear and understandable manner of these terms and all the information listed in article L.221-5 of the Consumer Code and in particular the following information:
- the essential characteristics of the Rentals and the associated Services;
- the price of Rentals and Associated Services;
in the absence of immediate execution of the Contract, the date or the period by which the Company undertakes to perform the Rentals and Associated Services;
- information relating to the identity of the Company, its postal, telephone and electronic contact details, and its activities, if they are not apparent from the context;
- the functionalities of the digital content and, where appropriate, its interoperability;
- the possibility of using conventional mediation in the event of a dispute.
These General Conditions of Rental and Service Provision are expressly approved and accepted by the Customer, who declares and acknowledges having a perfect knowledge of them, and therefore renounces the right to rely on any contradictory document.
You have the right to withdraw without giving reasons within fourteen (14) days.
The withdrawal period expires fourteen (14) days after the day on which you yourself concluded the contract in question, remotely or off-premises, or received the products concerned.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or email). You can use the form template provided for this purpose, but it is not mandatory.
Requests to exercise the right of withdrawal are sent to our customer service: (I) by email; (II) by postal mail. They can also be done by telephone. Requests made by email or by post can be made using the form provided for this purpose in the appendix hereto (Appendix 2).
For the withdrawal period to be respected, it is sufficient for you to send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
In the event of a withdrawal on your part, we will refund all payments received from you and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw. We will proceed with the refund using the same payment method that you used for the initial transaction, unless you expressly agree to a different method; in any event, this refund will not incur any costs for you.
If the Customer wishes to exercise his right of withdrawal, in compliance with the conditions provided for in Article 8 of these General Conditions for the Rental of Services, he has the option of using the form below.
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For the attention of the company BE LOUNGE.
I hereby notify you of my withdrawal from the Contract relating to the provision of the following Services and Rentals:
- Quote reference:
- Ordered on:
- Place of performance of the Services/Rentals:
- Name and surname of the Customer at the origin of the order:
- Address of the Customer at the origin of the order:
- Telephone of the Customer at the origin of the order:
- Email of the Customer at the origin of the order:
Signature of the Customer in case of notification of this form on paper:
Date:
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